Because what we do works. 

We are experts in communication skills whether face to face, with groups, over the telephone, written or electronic - and we want to share that knowledge.  And we've worked extensively with people in scientific and technical communities so we understand your environment.

And we're experts at making sure people remember what they learn - whatever it is.  We can demonstrate that using our training methods people will retain an average of 75% of what they learnt.  That's compared to an accepted  industry standard of 20% remembered after 24 hours. *   What's more we're able to share those methods with you.

How many times a day do your people have to  communicate to get their jobs done? How much has been invested in training them in their technical skills? What's the loss to the organisation if they are held back by not having superb soft skills to match their technical abilities?  What would happen if they communicated even better?

Our proven training methods make make learning enjoyable and fulfilling, develop intelligence, increase confidence, improve competence, and deliver workplace success.

And you are backed by our guarantee:

We want you to be 100% satisfied  with the quality and standard of our learning programme, which is why we guarantee that your expectations - once identified, understood and agreed with you - will be met.

If, for any reason, this is not the case, all we ask is that you tell us and we will do all we can to put things right.  If this is not done to your complete satisfaction we will refund the cost of your programme.

Save money and time on training
It's estimated about 80% of what is 'taught' can be forgotten 24 hours later - so when you have to continue to invest in training people in the important stuff (health and safety, IT, finance, products etc) then it's vital they remember what they've learnt.  
By using brain friendly learning techniques, people consistently remember at least 50% and up to 100% of what they learn - and that means they can apply it back at work, and you can recoup your return on your investment.  (Results measured from Maximising Impact workshop)

Customers find it a pleasure doing business
“I have already successfully handled Mr Awkward on the phone and I have felt more confident and even had a policyholder say it was a pleasure doing business with me.” (Customer Service)

Resolve issues that are taking away time and energy
“Thank you again for taking the time to help me with this! I have made great progress and feel much more positive about the situation. Although it was a horrible situation I have been able to apply some really useful information and have been able to evaluate my role which was great!” (Introduction to Management)

Get promoted "I wanted to let you know I got a lot out of the Communicating to Influence course.  Now meeting new people and coffee break meeting sessions don't hold so much dread.  I've even applied for and got a new job internally which I don't think without the course I would have applied for but your words stuck in my mind so I thought I would go for it.  Thanks for the updates as well as they've been really useful."  (Participant on Communicating to Influence workshop).

Increased participants on ‘required’ courses
“I have completely rewritten our Health and Safety course so that it is Brain Friendly. Last year attendance on this course was 400 people – since introducing brain friendly learning, about 3 months ago, attendance is already up to 600! Word of mouth has spread the message that this course is fun, memorable and useful. Senior staff are so pleased with the results that they have given me a pay rise.” (Train the Trainer workshop)

Audits recognise increased accuracy in complex procedures
“Since we redesigned our programme - part of which included learning how to spot errors - we've delivered it in the UK and France and subsequent audits have shown a 50% increase in the ‘failure detection rate’. People now check the procedure more carefully which has resulted in more accurate and successful submissions. Despite none of us speaking French, using brain friendly learning made it much easier for everyone to understand the process” (Train the Trainer workshop)